The Real Chow Baby Ponce
Type: Asian Restaurant
Price: $$ ($9-$15)
The new location of this Atlanta stir-fry favorite opened in December 2010. The Real Chow Baby is known for its make-your-own stir fry bar, which features more than 70 ingredients, including 17 different kinds of sauces. A selection of appetizers, like egg rolls, crab rangoon and calamari, is also available. Sake, beer, wine and a selection of specialty cocktails are served, as well.
User Reviews
I paid my first and last today visit to this relatively new eatery on Ponce de Leon. The food might be good, but even sheer gastronomic perfection couldn't make up for the the poor service and uncaring attitude of the owner and staff. My wife and preschool-aged son arrived at the restaurant at approximately 5:30PM on a Friday afternoon and, after calling to establish I was less than five minutes away, decided to wait before ordering. Fewer than half the tables were occupied and there were only a handful of people in line waiting to order. My wife and son took a seat at an unoccupied table to wait, and were told quickly and rather rudely by a server that it was not permitted to sit at a table until one has ordered. My wife informed the server that she was waiting for me, less than five minutes away, and that few tables in the restaurant were occupied. Nonetheless, the server insisted that my wife and young child stand up in a "waiting area" a few feet away. A few minutes later, I pulled into the two-thirds empty parking lot and noted a sign reading "complimentary valet parking." For various reasons I do not valet park, and let the attendant know that I was happy to tip him, but that I preferred to park in one of the many available open spaces myself. The valet informed me that the valet parking, though complimentary, was compulsory, and I would not be allowed to park my own car. I indicated again I would be happy to tip him but that I would not be allowing anyone else to park my car. He rudely stated that I was welcome to go somewhere else for dinner, or park on the poorly-lit, alley-like street that runs behind the restaurant. I told him I would do the latter and then speak with the manager. Upon entering the restaurant and learning about the poor treatment my wife and son had received, I immediately asked the hostess to speak with the manager. She went to fetch Chip, identified as the owner and manager, and a few minutes later he met us at the front of the restaurant. My wife explained her experience with the server. Chip immediately responded with an explanation about how, when it gets busy, there can be more people in line than there are tables available for and that practice is necessary to cut down on waiting time. I politely pointed out that it was 5:45PM and that fewer than half the tables were occupied, that there were very few people in line waiting to order, and that my wife had verified with my by phone that I was only a few minutes away. Chip stated he was sorry that happened, and immediately attempted to justify it having happend by repeating his explanation. I then explained the situation with the valet. Chip basically took the same approach, attempting to justify bad policy and making no apology for the rudeness of his staff. At this point I gave up and we left. I can't rate the food as I didn't stay to sample it, but give Chow Baby less than one star for its atrociously poor service,
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